Forgot Password?

There are many things you can do to troubleshoot login issues, although you might need to reach out to TGH healthcare organization for help, depending on the nature of your issue. Unlike changing or resetting your forgotten password, you can do that online without contacting the customer service team.

After you reset your password, you’ll be able to log in to your MyChart account again. If you don’t receive the reset email or encounter any issues, there’s usually a customer support option available to assist you further. This process ensures that you can regain access to your health information while maintaining the security of your account.

How To Reset Your Forgotten Password On TGH MyChart Account

Take this explained instructions on how to easily recover your lost MyChart password;

Step 1: Visit the TGH MyChart Login Page: Go to the TGH MyChart login page at (https://mychart.tgh.org/mychart/Authentication/Login).

Step 2: Click “Forgot Password?”: If you forget your TGH MyChart password, there’s a straightforward process to recover it. When you attempt to log in and realize you can’t remember your password, you’ll see an option labeled “Forgot Password?” click on it as available on the login screen.

Step 3: Enter Username: This will guide you through the recovery steps. You’ll usually need to provide some identifying information, such as your username or email address associated with your account. This information helps verify your identity. you may need to use the “Forgot Username?” link first.

Step 4: Verify Your Identity: After entering your username, you must verify your identity. This may involve answering security questions, such as providing other personal information, such as your Zip Code and Date of Birth used during sign up for a mychart account.

Step 5: Receive Verification Code: Once you submit the necessary details, TGH MyChart will send you an email with instructions on how to reset your password. This email often contains a secure code that you can click to create a new password.

Step 6: Enter Verification Code: Enter the received verification code into the provided field on the TGH MyChart page. Once your identity is verified, you will be prompted to create a new password. It’s important to choose a strong, unique password to keep your account secure. and abides to TGH MyChart’s security requirements.

Step 7: Confirm New Password: Re-enter the new password to confirm it. Ensure both entries match, typically your new password must involve a combination of letters, numbers, and special characters. Click the “Submit” or “Save” button to complete the password reset process.

TGH MyChart Login

Effective January 2, 2024, MyChart is getting an update! We have worked to improve several parts of the MyChart experience including scheduling appointments directly online without calling in, streamlining refills with your pharmacy and expanded care options. Key changes include using MyChart messaging for non-urgent matters and more.

For New Patient?: Click the “Sign Up Now” button below the patient portal login form. A sign-up screen will display. You can choose between registering using an un-used activation code during your visit to the health office OR register using the email address that you provided to the office.

Here’s how to login and access your TGH MyChart account;

  • Go to the TGH MyChart login page.
  • Enter your MyChart username and password in the spaces provided and
  • Click Sign In to access your patient health portal.

Do You Still Need Assistance?

If you want to learn more about managing your TGH MyChart portal or Employee account online and with the mobile app, Check out our Frequently Asked Questions on set-up, troubleshooting, and more.

You may call our MyChart Patient Support Line at 1-813-844-7490 Monday through Friday from 8:30 a.m. to 6 p.m. if you are having trouble setting up an account.

Tampa General Hospital (TGH) Contact Information

Tampa General Hospital provides various ways for patients and the community to contact them for different needs, including general inquiries, appointments, billing questions, and more.

Go to the TGH Contact Us page for detailed contact options. You might also want to know more about TGH and its key components, its health services to patient and employees.