Contact TGH

Contacting Tampa General Hospital (TGH) can serve several important purposes, often centered around the need for medical care, information, or support.

Many individuals reach out to TGH for patient care inquiries. This includes scheduling appointments for consultations or procedures and addressing questions about treatment plans or medical records. It’s essential for patients to understand their healthcare options and ensure they receive timely care, especially if they have ongoing medical issues.

In accordance with the law, Tampa General Hospital (TGH) does not discriminate against, exclude, or treat individuals differently on the grounds of race, color, national origin, age, handicap, sex, gender identity or expression, or any other category. We will take care of you whenever you require support.

Tampa General Hospital (TGH) Contact Information

Customer Service Phone:
(813) 844-7000
Toll free: 866-TGH-1411 (866-844-1411).

Hours:
Monday through Friday, 8:30 a.m. to 6 p.m. PST

Mailing Address:
P.O. Box 1289 Tampa,
Florida 33601-1289
United States.

Corporate Address:
1 Tampa General Circle Tampa,
FL 33606-3571
United States.

TGH Hospital Line:
1-813-844-7000

Support Hours
Monday – Friday (8:30am to 6pm).

Connect With TGH On Social Media

You can as well choose to follow and stay connected with Tampa General Hospital for health news and easy communication with staffs.

TGH MyChart Support

Check out our Frequently Asked Questions (FAQs) on setup, troubleshooting, and more if you’d like to learn more about managing your TGH MyChart account online and via the mobile app.

You can get help logging into your TGH MyChart account by clicking the “Forgot Username?” or “Forgot Password?” links located beneath the login fields. In order to retrieve your username or password, you will need to undergo two-step verification to confirm your identity.

For First-time users: Go to the User Login form, click the “Sign Up Now” button above. There will be a screen to sign up. You can either register using the email address that you submitted to the office or you can register by generating a username and inputting a security code provided to you from the office.

Email:
helpdesk@tgh.org

Phone Number:
1-813-844-7490
For assistance with the MyChart login portal.

TGH Employee Support

As an employee of Tampa General Hospital (TGH), there are several key reasons you might need to contact the hospital. One primary purpose is to seek clarification on employment-related issues. This could involve questions about benefits, such as health insurance, retirement plans, or paid time off. Understanding these benefits is crucial for managing personal and financial well-being.

TGH’s Human Resources Department
(813) 844-7551

Email
JoinOurTeam@TGH.org

TGH Contact Frequently Asked Questions

Get answers to commonly asked questions about Tampa General Hospital. Contact information has been provided to specific departments that will be able to assist you further with specific inquiries.

I need medical advice via email, can you provide?

Tampa General Hospital cannot offer medical advice via e-mail. We encourage you to discuss any medical concerns with your primary care physician. If you would like a referral to a physician, please call 1-800-822-3627.

How can I obtain a birth or death certificate?

Tampa General Hospital does not provide copies of birth or death certificates. Please contact the Florida Department of Health and Human Services’ Vital Statistics department to obtain birth and death certificates. You may also call them at (904) 359-6900.

How can I find a doctor?

Our Physician Finder referral service provides a database of all physicians currently on staff with Tampa General Hospital. Go and access Physician Finder at https://www.getcare.tgh.org/providers 

How can I submit a compliment?

Tampa General Hospital appreciates your feedback. If you would like to submit a compliment, our Patient and Family Engagement Department will ensure it is shared with the appropriate members of the team. Please submit your compliment at the email patientexperience@tgh.org. If you have additional questions or comments, our Patient Experience team can also be reached by phone at (813) 844-8152.

How can I submit a complaint?

TGH would like to address your concerns. We are committed to ensuring that every individual who comes to us for assistance during their time of need receives the highest level of care in a compassionate and supportive environment. Please e-mail Patient Relations at patientrelations@tgh.org or call (813) 844-7249. We will follow up on your matter thoroughly.

The Patient Relations office is open Monday through Friday from 8:30 AM to 6:00 PM. We are closed during the holidays and on weekends. If your situation is emergent and you have reached out to us during non-business hours, please call (813) 844-7000 and ask for the Nursing Supervisor. If your matter is not emergent, our team will be in touch with you within one business day.

We can assure you that your concerns will be taken seriously and we will address them in the appropriate manner.

Where can I find career opportunities at TGH?

Those interested in applying for jobs should visit our TGH Careers page to search jobs and apply online. For questions regarding application status, please call our Human Resources department at (813) 844-7551 or via e-mail at JoinOurTeam@TGH.org. Those interested in nursing careers at TGH should search our open positions and apply online.