Bill Pay

TGH Bill Pay is a convenient service offered by Tampa General Hospital that allows patients to manage and settle their medical bills online. This platform is designed to simplify the payment process, making it easier for individuals to view their account details, understand charges, and make payments from the comfort of their own homes.

When using TGH Bill Pay, patients can access a clear breakdown of their charges, including services rendered and any applicable insurance coverage. This transparency helps patients understand their financial responsibilities and the overall cost of their care. The system typically offers various payment options, allowing patients to choose what works best for them—whether it’s a one-time payment or setting up a payment plan for larger balances.

How To Make Payment For Your TGH Medical Bills

To pay your medical bills online, and view your account information with the facility where you received care. Follow this instructions;

Payment via MyChart Portal:

  • Access MyChart: go to your TGH MyChart Login page and access your MyChart account.
  • Navigate to Billing Section: Go to the billing section.
  • View and Pay Bills: View your most recent statements and pay straight online with a credit card, debit card, or electronic check.

To sign up for new patient? click the “Sign Up Now” button located below the user login form. An enrollment screen will be displayed. You can register using the email address you provided them, or you can establish a login and enter the activation code that they send you.

Forgot Username or Password? To get help logging into your TGH MyChart account, click the “Forgot Password?” or “Forgot Username?” link located beneath the login forms. You will need to verify your identity with two-step verification in order to retrieve your login or password.

Online Payment via Tampa General Hospital’s Bill Pay Service:

Tampa General Hospital proudly offers an online bill paying service to our patients. Our Bill Pay service is convenient and quick, allowing you to easily pay your TGH bill online. Follow this steps to complete your medical payment;

Step 1: Go to TGH Online Bill Pay Service website at https://tdbank.billeriq.com/ebpp/TGH/

Step 2: Enter Information Needed For Payment. You will be provide the following;

  • Patient Account Number
  • Patient Date Of Birth

Step 3: Click on “Pay Now“. Having entered the correct required information to pay your bills, click on Pay Now.

Please Note: Incase you don’t know where to get your Patient Account Number and other details, it can be found in the upper front corner of your patient statement.

Tampa General Medical Group

This service allows you to pay your hospital bill online. You will need your patient statement and bank account or credit card information available to use this service. To begin, enter the Account Number found in the upper right corner of your patient statement, and the Patient’s Date of Birth (mm/dd/yyyy format – including slashes). Click Submit to continue the payment process.

If you have questions about your Hospital bill, or our Hospital bill service, please call (813) 844-7291 from 8:00 a.m. to 4:30 p.m., Monday through Friday.

Payment via Phone

  • Call the Billing Office: Dial the TGH billing department number provided on your bill.
  • Provide Billing Information: Have your billing account number and payment method ready.
  • Complete the Payment: Follow the instructions given by the billing representative.

Tampa General Hospital customer service is available Monday to Friday from 8:30 a.m. to 6 p.m. PT. For General Questions, call 1-813-844-7000. Contact us to get the phone number for your nearest location.

Pay Bill As Guest Without TGH MyChart Account

Tampa General Hospital (TGH) provides the opportunity for patients or any other customer to complete payment on behalf of a person or family without an active account.

Here’s how to get started;

  • Go to TGH MyChart Login page and click on ”Pay As Guest”. OR
  • Visit TGH Pays As Guest website https://mychart.tgh.org/MyChart//Billing/GuestPay/PayasGuest
  • Enter Account Number
  • Enter Guarantor Last Name
  • Complete security reCaptcha
  • Then click on Look Up to check your bills and make payment.

Bill Payment by Mail

  • Forward a Money Order or Check: Make out a money order or check to the TGH billing department.
  • Add Account Details: Be sure the cheque or money order has your billing account number on it.
  • Send Mail to Billing Address: The address on your billing statement is where you should mail your payment.

TGH Billing Mail Address
1 Tampa General Circle Tampa,
FL 33606-3571
United States.

Paying Bills in Person

  • Visit any location of Tampa General Hospital (TGH): Visit the billing department of any TGH Health institution.
  • Make Payment at the Desk: You can pay with a debit card, credit card, cheque, or cash.

Still Need Assistance?

If you want to learn more about managing your TGH MyChart portal or Employee account online and with the mobile app, Check out our Frequently Asked Questions on set-up, troubleshooting, and more.

You may call our MyChart Patient Support Line at 1-813-844-7490 Monday through Friday from 8:30 a.m. to 6 p.m. if you are having trouble setting up an account.

Tampa General Hospital (TGH) Contact Information

Tampa General Hospital provides various ways for patients and the community to contact them for different needs, including general inquiries, appointments, billing questions, and more.

Go to the TGH Contact Us page for detailed contact options. You might also want to know more about TGH and its key components, its health services to patient and employees.

TGH Billing Frequently Asked Questions (FAQs)

What details are required in order for me to pay my TGH bill online?

Please have your patient statement and your credit card or bank account information in front of you before using the Bill Pay service. When you access the Bill Pay service, you will first need to enter your Patient Account Number (found in the upper right corner of your patient statement) and your date of birth. Be sure to enter your date of birth in the following format, including slashes: mm/dd/yyyy. Then click the “Pay Now” button.

What happens if I need help paying my bills online or have questions?

If you have questions about your hospital bill or need to file a formal billing grievance, please email us at mybill@tgh.org or call Patient Financial Services at (813) 844-7291. Our team is available Monday through Friday from 8 AM to 4:30 PM.

For active users, login to TGH MyChart portal, you can submit billing questions via your MyChart account. Simply click on the “Billing” tab and select “Account Detail” where you will then see an option to send a customer service request. If you do not have a MyChart account, you can request an activation code to sign up.

What should i know about TGH billing information?

Tampa General Hospital patients will receive care from Tampa General Hospital and many of its affiliated providers. Because of this, patients will receive bills from a number of different providers for the various services provided. These providers may or may not participate in the same health plans as Tampa General Hospital. We encourage you to contact their provider to determine health plan participation. For example, a patient that visits the TGH Emergency Department will receive separate bills from different providers for:

  • Emergency department physician services
  • Any lab work completed and reviewed by a pathologist
  • Radiologist (X-ray / CT / MRI / Ultrasound) services
  • EKG or other study interpretation

Another patient who is admitted for a scheduled surgery will receive separate bills from different providers for:

  • Services of the surgeon performing the procedure
  • Anesthesiology services
  • Radiologist (X-ray / CT / MRI / Ultrasound) services
  • Any lab work completed and reviewed by a pathologist
  • Physician consultation services.

Who are the contracted healthcare providers that Bill seperately?  

TGH patients commonly receive bills from the following TGH-affiliated provider groups who provide the services mentioned above.

Florida Gulf to Bay Anesthesiologist
1-877- 307-4554

Radiology Associates
1-813-253-2721

Ruffolo, Hooper & Associates, MD, PA – Pathology/Lab Billing
1-813-890-0138

TeamHealth/Inphynet – Emergency Department Physician Billing
1-888-952-6772

Tampa General Medical Group Professional Billing
1-813-821-8009

USF Medical / UMSA
1-813-821-8004